The office point: IT Business Analyst

IT Business Analyst

Job Type: Contract (3 months)

Duties & Responsibilities

Develop project rationale and perform scoping assessments to determine feasibility of projects
Highlight/identify gaps in existing functionality and review requirements with stakeholders
Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions
Review the functional specification document with the business unit to ensure its alignment to the business process
Lead the consolidation and documentation of the information and inputs required for change management and implementation
Liaise with the service development team to suggest a high level functional solution
Develop project estimates & complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
Work with IT PMO to ensure that measures and mechanisms for benefits management are well defined
Monitors the realization of benefits against what was defined in business case
Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
Support relationship managers in engaging the business as required
Provide leadership and technical guidance to reports

Job Requirements

Minimum of a first degree or its equivalent in a business /IT related discipline
4+ years of experience in business analysis, 1+ years of experience in managing relationships with internal business customers.

Skill/Competencies:

Requirements Definition and Management
Business Analysis
Benefits Management
Service Acceptance
Stakeholder Relationship Management
Portfolio, Programme and Project Support
Learning Delivery
Experience of analyzing and breaking down problems and information using structured frameworks and methodologies
Proficient understanding of business financial models and business justifications
Proficient knowledge of functional requirements design
Sound interpersonal and communication skills and the ability to work effectively with other business unit leads
Sound conflict management skills
Customer-centricity
Creative, results-oriented and analytical with strong problem-solving capability
Good leadership and influencing ability
Coaching