Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Engineer - Technician
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldEngineering / Technical
Location: Ikeja, Lagos
Job Summary
Job Summary
- An Engineer/Technician will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.
What will I be doing?
As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:
As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:
- Perform day-to-day routine and preventative maintenance within the hotel rooms
- Respond promptly and efficiently to any maintenance calls that arise
- Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
- Assist in the implementation of energy conservation program
- Recommend maintenance system improvements and energy savings
- Maintain all tools, equipment, and working areas in good condition
- Keep your technical training knowledge and skills up to date
Requirements
What are we looking for?
An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What are we looking for?
An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
- Current working knowledge of general maintenance and engineering work
- Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
- Strong work ethic
- A passion for delivering great customer service
- Ability to work without close supervision and within established timeframes
Front Desk Supervisor
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldAdministration / Secretarial Customer Care
Location: Ikeja, Lagos
Job Summary
Job Summary
- A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
- As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.
A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
What are we looking for?
- A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- A relevant supervisory/management certificate/diploma or degree
Use the link(s) below to apply on company website.
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